98.6%
Clean Claim Rate
↑ vs 92% benchmark
↓ 38%
A/R Days Reduction
Avg 90-day improvement
94%
Denial Recovery Rate
↑ vs 67% industry avg
1.9%
Denial Rate
↓ vs 8–12% industry avg
Head-to-Head
P&L vs. Industry Average
Every metric that matters in healthcare RCM — benchmarked against verified industry averages.
Metric
P&L
Industry Avg
Clean Claim Rate
First-pass submission success
98.6%
92%
Denial Rate
Claims denied at first submission
1.9%
8–12%
Days in A/R
Average days to collect
↓ 38%
52 days
Denial Recovery Rate
Denied claims successfully appealed
94%
67%
Claim Submission SLA
From date of service
24hr
3–5 days
Write-Off Rate
Revenue permanently written off
<1.2%
3–5%
By Specialty
Performance by service line
Hyperbaric Oxygen (HBOT)
Complex prior auth requirements, session-by-session billing, and LCD compliance — handled with precision.
Auth approval rate
97.2%
Clean claim rate
98.4%
Avg collection per session
Optimized
Advanced Wound Care
Multi-payor complexity, wound debridement coding, and skin substitute billing — maximized per encounter.
Denial rate
<2.1%
A/R days (avg)
28 days
Secondary bill rate
95%+
Helix Multi-Site Clinics
Centralized billing across multiple locations with location-level reporting and consolidated financial visibility.
Locations managed
Multi-site
Collection improvement
↑ Avg 22%
Unified reporting
Monthly
Operational KPIs
The numbers behind the platform
24hr
Claim Submission
From date of service
48hr
Denial Response
Appeal or correction submitted
72hr
Auth Follow-Up
Maximum wait without escalation
Monthly
Performance Reviews
Comprehensive KPI reporting